Refund Policy

It is the Developers intention to work sincerely & dedicatedly to satisfy the Client. If Client is still not satisfied they can request a refund per the Developers’ refund policy as follows:

For New Website Design: 100% payment will be refunded, if requested within 15 calendar days from date of order.

Refund not applicable on domain registration fees.
Refund not applicable for express service clients.
Refund not applicable for any delays out of our control.
Refund not applicable once website is completed.
Refund not applicable on web hosting fees.
Refund not applicable on monthly or yearly subscriptions.
Refund not applicable on Customizations.
No refund would be provided in case of abusive communications.

IDX is a separate service. YourSiteNeedsMe, LLC can place your request to cancel your services but all refund requests must be directed to your IDX service directly.

Cancel Services

Please fill out the following form to cancel services with YourSiteNeedsMe, LLC. Cancellation will occur on the Effective Date specified or within 2 business days of successful submission of this form if you chose immediately. YourSiteNeedsMe LLC reserves the right to perform the services on an alternative day if the Effective Date supplied is a holiday or weekend.

Name(Required)

First Last

Phone(Required)

Email(Required)

Website/URL where service(s) occur:(Required)

Which services would you like to cancel?(Required)

Please choose one or more items

Website Hosting

IDXBroker

iHomefinder

Wordpress Security, Updates & Backups

Broker Maintenance

Facebook Page Management

Monthly SEO / Blogging

Wordpress Security, Updates & Backups

Excellent Agent Add on

Other

Do you want us to cancel your IDX Services for you?

Please note by choosing YES below we will be contact IDXBroker on your behalf and cancel your IDXBroker account completely for you. If you are building a new site or having a new site built and still plan on having IDX installed on it then please pick the NO option above and you can resubmit this form when the new site is live.

YES - Cancel IDXBroker Account I am choosing another IDX System

Second NO - DO NOT Cancel IDXBroker I am keeping it

Will you be moving your hosting to another provider or are you completely canceling it?

We need to know this so that in the case of moving your site we do not delete the site from our servers prior to your successful transfer.

Moving to Another Host

Completely Canceling

Does Not Apply To My Services

Effective Date(Required)

Please tell us which date you want the services cancelled. For IMMEDIATE cancellation please use TODAYS' date.
FOR CHANGING HOSTING: To avoid downtime on your site please make sure you pick a date AFTER the site has or will be moved.
Please note this date is the approximate date your services will be terminated and all subscriptions cancelled. YourSiteNeedsMe LLC reserves the right to perform the services on an alternative day if the Effective Date supplied is a holiday or weekend.

Would you like us to point your domain to a different URL?(Required)

If you are taking your entire website down but would like us to forward your domain name to a different URL then please check YES. This is called FORWARDING and will point your domain name to an alternate URL so that it does not go entirely inactive. Otherwise check NO

YES - Please forward my URL

NO - I will handle it

What URL would you like us to point it to?

Please enter the FULL URL including HTTP:// where you would like us to point your domain.

Would you like to tell us why you are cancelling?

Please let us know why you are cancelling. This is entirely Optional but will help us to improve our services in the future.

Additional info or instructions

If you have any additional instructions please include them here.

By checking the box above you agree that you are the site owner or a representative thereof and agree to YourSiteNeedsMe LLC's Terms of Service [LINK OPENS IN NEW TAB] and you also understand that your site will be removed from our servers and all backups and domain settings and any other services you have requested in this form will be rendered on the Effective Date you have specified except for Final Backups which will remain available for 30 days. Any special requests or customizations outside of the regular cancellation steps will require approval and will be charged at our current billing rates & must be paid in full before your site is cancelled. If you checked the box in this form to cancel your IDX account in full, you understand that by submitting this form you are authorizing us to contact your IDX on your behalf to cancel your services/account with them. Any past due fees owed to them are not collected by us and are your responsibility.

I have read and agree to the Terms & Conditions

Electronic Signature(Required)

By typing my name in the box above, I hereby give my electronic signature and authorize the cancellation of the services checked above. I certify that I have read and agree to the Refund Policy and Terms of Service [LINK OPENS IN NEW TAB] set forth by YourSiteNeedsMe, LLC.

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